Complaint #1565140 submitted on 09/15/2015 relating to Bayview Loan Servicing, LLC. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Tuesday 15th September 2015.
For years, XXXX automatically deducted my mortgage with no problems. But before Bayview took over, XXXX sent me a statement ( which I confirmed by phone call ) that my payment as of XXXX/XXXX/2015 would be {$610.00} instead of the current {$660.00}.
Bayview bills me {$660.00} & does n't explain the discrepancy. I 'm inundated with letters repeating the same stuff & incorrect information from the loan counselor. Recenty, I got a letter that my account was transferred to another company & been waiting for details on who to pay for XX/XX/XXXX.
Yesterday, Bayview sent a loan modification application for which they 've previously said I did n't qualify.
In XXXX, transactions with the current servicer has me confused, stressed out, & suspicious.
Older American
| Company | Bayview Loan Servicing, LLC |
| Complaint ID | 1565140 |
| Date Received | 09/15/2015 |
| Product | Mortgage Conventional adjustable mortgage (ARM) |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | MO 631XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/15/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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