Overton, Russell, Doerr and Donovan, LLP Complaint: Cont'd attempts collect debt not owed

#1563878 14 Sep 2015

Debt collection Medical

Complaint #1563878 submitted on 09/14/2015 relating to Overton, Russell, Doerr and Donovan, LLP. Complaint relates to Debt collection Medical - Cont'd attempts collect debt not owed Debt is not mine.

Complaint was submitted via Web and sent to the company on Wednesday 16th September 2015.

Narrative (may be redacted).

Overton, Russell, Doerr and Donovan, LLP have been attempting to collect a medical debt even after the debt which was the result of an error in insurance billing was straightened out. At no point have we owed XXXX XXXX XXXX any money. The co-pay was paid at the time of the visit. The " debt '' was the result a billing error on the hospitals part. The issue has been resolved. The hospital assured us they contacted Overton, Russell, Doerr and Donovan, LLP but they continue to send us threatening letters stating our credit will be effected if we do n't pay a debt we do not owe. We have been very cooperative with Overton, Russell, Doerr and Donovan, LLP in attempting to clear up this issue. They for some reason refuse to leave us along and are threatening us with our credit.

Servicemember

Company Overton, Russell, Doerr and Donovan, LLP
Complaint ID 1563878
Date Received 09/14/2015
Product Debt collection Medical
Issue Cont'd attempts collect debt not owed Debt is not mine
State/ZIP Code NY 123XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Untimely response
Submitted Web 09/16/2015
Result Timely Response: No, Consumer Disputed: No
 

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