Complaint #1563727 submitted on 09/14/2015 relating to Monterey Financial Services, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Improper contact or sharing of info Contacted me after I asked not to.
Complaint was submitted via Web and sent to the company on Monday 14th September 2015.
I received a demand for payment from a collection agency named Monterey Collections and sent them a notice that I did not want to work with them by sending them a certified letter notifing them that under provisions of Public Laws 95-109 and 99-361, also known as the Fair Debt Collection Practices Act, that their services were no longer desired.
I informed them in my certified letter to them that failure to comply with this law will result in my immediately filing a complaint with the Federal Trade Commission and the California Attorney General 's office. I also told them that I will pursue all criminal and civil claims against them and their company for refusal to adhere to this request.
I am filing this complaint to follow through with my stated action I would take against them for violating this law.
Older American
| Company | Monterey Financial Services, Inc. |
| Complaint ID | 1563727 |
| Date Received | 09/14/2015 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | Improper contact or sharing of info Contacted me after I asked not to |
| State/ZIP Code | NV 891XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint is the result of an isolated error |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/14/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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