Michael Harrison, Attorney at Law Complaint: Communication tactics

#1564075 14 Sep 2015

Debt collection Medical

Complaint #1564075 submitted on 09/14/2015 relating to Michael Harrison, Attorney at Law. Complaint relates to Debt collection Medical - Communication tactics Used obscene/profane/abusive language.

Complaint was submitted via Web and sent to the company on Monday 14th September 2015.

Narrative (may be redacted).

I contacted this attorney over a year ago when I saw a collection on my credit report and made a good faith payment of {$25.00} and asked them to send me the information regarding the debt. They never sent me any documents. Months passed and still nothing. I again called and made another good faith payment of {$50.00}. on their website and requested the documents pertaining to this debt. I received nothing again. I contacted them and they said that the payment I made the XXXX time was for a different charge. I told them I have no idea what theyre talking about and I never received any documentation. I asked them again to send me the charges pertaining to these debts. I received nothing. A few weeks ago, I received a letter from the court stating that they were levying my account for a debt. I was never given any proper notice. I contacted them about this debt for what I found out was for XXXX XXXX and told them that this should have been paid by my insurance company but I will make monthly payments of {$50.00} a month. The gentleman on the phone mocked me and called my names. He kept talking over me and I could n't communicate anything. I felt diminished and he kept on with interrupting me and then saying he was finished talking to me then hung up. I am horrified at the harrasment I received today XXXX/XXXX/15 on the phone by this gentleman who will not let me make payment arrangements again without hanging up on me. Please help me as I can not communicate with this collection agency without being verbally abused.
Sincerely, XXXX XXXX

Company Michael Harrison, Attorney at Law
Complaint ID 1564075
Date Received 09/14/2015
Product Debt collection Medical
Issue Communication tactics Used obscene/profane/abusive language
State/ZIP Code NJ 076XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 09/14/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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