Complaint #1781506 submitted on 02/11/2016 relating to Bank of America. Complaint relates to Bank account or service Checking account - Deposits and withdrawals .
Complaint was submitted via Web and sent to the company on Thursday 11th February 2016.
i had an account with bank of america. I realized my debit card had been stolen by someone I knew, and apparently had been used to buy and send money orders as well as other things. When I reported this to Bank of America as soon as i realized what was going on they refused to give me back the money that had been in my account before the fraudulent activity as well as asserted that i was fully responsible for the charges on the account though I had no knowledge that was going to happen. I filed a report with them stating that I was not involved and was trying to file a claim for fraud however they never initiated anything even after multiple contacts with them. I am not able to open a new checking or savings account anywhere not even through second chance banking opportunities as this is listed as fraudulent activity on my part. I 've been trying to resolve this issue for a few years and need to be able to open accounts as I do not feel i should be made to pay fees for something I did not do.
Servicemember
| Company | Bank of America |
| Complaint ID | 1781506 |
| Date Received | 02/11/2016 |
| Product | Bank account or service Checking account |
| Issue | Deposits and withdrawals |
| State/ZIP Code | CT 060XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/11/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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