Complaint #1562624 submitted on 09/14/2015 relating to TRINITY HOPE ASSOCIATES. Complaint relates to Debt collection Medical - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Monday 19th October 2015.
Debt was paid by insurance company in XXXX 2015. Trinity Hope knew the debt was paid as an email was sent by the billing company to Trinity Hope at least on XXXX XXXX, 2015. The billing company and the insurance company do not have any records of another " mystery '' debt they claimed I owed. They would not provide the name and address of the original creditor as required by federal law so I could never validate the debt. The name of the original creditor provided in the Validation letter forward to me on XXXX XXXX, 2015 could not be found in a XXXX search. They did not provide this information to me because they did n't want me to contact the original creditor. They just continued to call and call and call and email and email me. Both the original creditor 's billing company and my insurance company has called and emailed them. Record all your phone conversations and demand that any correspondence be conducted by email. I did both and they prove that Trinity Hope violated Federal laws. I will be taking them to court on the civil side. I have requested charges be filed by the local police department for felony fraud and attempted theft.
Company | TRINITY HOPE ASSOCIATES |
Complaint ID | 1562624 |
Date Received | 09/14/2015 |
Product | Debt collection Medical |
Issue | Cont'd attempts collect debt not owed Debt was paid |
State/ZIP Code | FL 320XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Untimely response |
Submitted | Web 10/19/2015 |
Result | Timely Response: No, Consumer Disputed: No |
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