Complaint #1561754 submitted on 09/11/2015 relating to Kinum, Inc.. Complaint relates to Debt collection Medical - Communication tactics Used obscene/profane/abusive language.
Complaint was submitted via Web and sent to the company on Wednesday 16th September 2015.
My wife has been harrassed by XXXX from Kinum, IncPhone : ( XXXX ) XXXX on several occasions. When I attempted to call he was extremely rude and eventually hung the phone up on me. he threatened to get the money through my job at the XXXX XXXX XXXX at the time. He sent a text to my cell phone with his phone number. I addressed the issue with our insurance company and they are processing the claim for payment to the original medical provider. XXXX is extremely rude and aggressive and should not be allowed to communicate in this manner.
| Company | Kinum, Inc. |
| Complaint ID | 1561754 |
| Date Received | 09/11/2015 |
| Product | Debt collection Medical |
| Issue | Communication tactics Used obscene/profane/abusive language |
| State/ZIP Code | NY 140XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/16/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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