Complaint #1557920 submitted on 09/09/2015 relating to Capital Accounts, LLC. Complaint relates to Debt collection Medical - Improper contact or sharing of info Contacted me after I asked not to.
Complaint was submitted via Web and sent to the company on Tuesday 15th September 2015.
I had a XXXX and went to XXXX. They had created fraudulent charges to my Insurance company and when the insurance did n't pay them they came after me. I gave them an opportunity to correct the billing and they failed to do so. I have reported them to XXXX different agencies. On XXXX XXXX, 2015, I faxed a letter to Capitol Accounts ( the collection agency my account got sent to XXXX. I then followed up with a phone call on XXXX, XXXX, 2015 with XXXX XXXX. I acknowledged they received the letter and was very rude and said he was going to report tyhis debt to credit agencies and it would effect my credit unless I paid that day. I told him it was under dispute and he insisted he was sending to the reporting agencies. Today, XXXX XXXX, 2015, he called on my cell phone. I immediately advised him that was not supposed to be calling me per my letter. He violated the Fair Debt Collection Practices Act. I would like XXXX XXXX along with his company to be cited and repremanded.
| Company | Capital Accounts, LLC |
| Complaint ID | 1557920 |
| Date Received | 09/09/2015 |
| Product | Debt collection Medical |
| Issue | Improper contact or sharing of info Contacted me after I asked not to |
| State/ZIP Code | CA 920XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/15/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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