Capital One Complaint: Identity theft / Fraud / Embezzlement

#1556833 9 Sep 2015

Credit card

Complaint #1556833 submitted on 09/09/2015 relating to Capital One. Complaint relates to Credit card - Identity theft / Fraud / Embezzlement .

Complaint was submitted via Web and sent to the company on Wednesday 9th September 2015.

Narrative (may be redacted).

On XXXX, i sent capital one a payment to my account in order to raise the credit limit on my account. When I called Capital one and asked why my deosit wasnt posted to my account, they stated that it is because it does not say a record of them even receiving a deposit from me. On XX/XX/XXXX, capital one bank, me and my bank, XXXX the phone to verify the deposit. Which come to find out it was cleared on XX/XX/XXXX of XXXX by my bank. So capital one has stolen and took my money and did not post it to my account. So I had to file a compliant

Company Capital One
Complaint ID 1556833
Date Received 09/09/2015
Product Credit card
Issue Identity theft / Fraud / Embezzlement
State/ZIP Code TN 381XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed
Submitted Web 09/09/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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