Complaint #1780994 submitted on 02/10/2016 relating to Specialized Loan Servicing LLC. Complaint relates to Debt collection Mortgage - Communication tactics Threatened to take legal action.
Complaint was submitted via Web and sent to the company on Wednesday 10th February 2016.
my wife and I borrowed money from XXXX for a debt consolidation unaware that it was to be payed back in full in 10 years. after the 10 year period we where told our loan was sent to SLS Loan at XXXX this was XXXX after a year of sending in all documents required they would say information was late, needed to be resent again and again till we got my lawyer. Now with my lawyer we have tried to pay off debt since XXXX of XXXX only to be told info was late again or just not return our phone calls nor my lawyer. We would like to pay loan amount off and keep our house but they wont talk to us, we still have checks sent to SLS monthly for XXXX $ but they return them ... .we have been to SLS website and has noted we are not the only ones having this problem, and learned they are not favorable on XXXX website as well. PLEASE HELP US IN ANYWAY, PLEASE CALL SLS SO WE CAN MOVE ON, PAY OUR DEBT, AND KEEP OUR HOUSE!
| Company | Specialized Loan Servicing LLC |
| Complaint ID | 1780994 |
| Date Received | 02/10/2016 |
| Product | Debt collection Mortgage |
| Issue | Communication tactics Threatened to take legal action |
| State/ZIP Code | IL 622XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/10/2016 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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