Complaint #1555949 submitted on 09/08/2015 relating to AR Solutions Inc. Complaint relates to Debt collection Medical - Improper contact or sharing of info Talked to a third party about my debt.
Complaint was submitted via Web and sent to the company on Tuesday 15th September 2015.
ACCOUNTS REC SOLUTIONSAccount Number : XXXX Opened : XXXX : Paid, Closed.
I called ACCOUNTS REC SOLUTIONS on XXXX 2011 in regards to bill that was sent to them as a collection, on behalf on physician lab. I was unaware about this until I contacted them, and when I did XXXX of their representative informed me that as long as I make some type of payment continuously this will not be sent to the XXXX. Unfortunately, it was sent to them, even after I paid the account in full. I contacted the XXXX and informed them of the situation, and they told me to contact the collection agency and ask them to request the XXXX to have the deliquency removed. The supervisor who I spoke to stated that she will not do that because it will require tremendous amount of work for her to do so, therefore she ca n't do it.
Servicemember
Company | AR Solutions Inc |
Complaint ID | 1555949 |
Date Received | 09/08/2015 |
Product | Debt collection Medical |
Issue | Improper contact or sharing of info Talked to a third party about my debt |
State/ZIP Code | IA 511XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes the complaint is the result of a misunderstanding |
Company Response To Customer | Closed with explanation |
Submitted | Web 09/15/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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