Santander Bank US Complaint: Loan servicing, payments, escrow account

#1782127 10 Feb 2016

Mortgage Conventional fixed mortgage

Complaint #1782127 submitted on 02/10/2016 relating to Santander Bank US. Complaint relates to Mortgage Conventional fixed mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Wednesday 10th February 2016.

Narrative (may be redacted).

Our property tax bill was not paid by Santander even though we escrow our taxes and have more than ample funds in our account to pay the taxes. We are now faced with interest, penalties and a lien on our home.

Company Santander Bank US
Complaint ID 1782127
Date Received 02/10/2016
Product Mortgage Conventional fixed mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code CT 064XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/10/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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