Pacific Union Financial, LLC Complaint: Loan servicing, payments, escrow account

#1554131 6 Sep 2015

Mortgage FHA mortgage

Complaint #1554131 submitted on 09/06/2015 relating to Pacific Union Financial, LLC. Complaint relates to Mortgage FHA mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Sunday 6th September 2015.

Narrative (may be redacted).

My mortgage company increased my monthly amount from {$860.00} to {$1100.00} for the next 12 months. I was told by them that my property tax and home insurance increased and they paid the increase in my behalf for a year. I asked why was n't I notified when this increase first happen.i informed pacific financial union that I did not receive a phone call or letter until they increased my monthly mortgage.

Company Pacific Union Financial, LLC
Complaint ID 1554131
Date Received 09/06/2015
Product Mortgage FHA mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code TX 751XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 09/06/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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