ARC Management Group, LLC Complaint: Cont'd attempts collect debt not owed

#1553963 6 Sep 2015

Debt collection Medical

Complaint #1553963 submitted on 09/06/2015 relating to ARC Management Group, LLC. Complaint relates to Debt collection Medical - Cont'd attempts collect debt not owed Debt was paid.

Complaint was submitted via Web and sent to the company on Tuesday 8th September 2015.

Narrative (may be redacted).

without mailing me notice to let me know I had hostile pills they report me to credit bureau, then after my insure company paying them {$800.00} and I paid {$220.00} ( means I paid off my hostile bill! ), they keep calling me to said they DO NOT receive the insure company 's check, and ask me to pay them another {$800.00}, then a lady in ARC finally figure out they already get the check! BUT this is not the end. I receive a letter from them on XXXX XXXX, it said I still own {$800.00}, I called back ARC, XXXX lady said they do n't receive the insure company 's check! My insurance company told me ARC already cashed the {$800.00} check on XXXX XXXX!
I ca n't believe after ARC received all the money but they still deny they get the money and want me to pay XXXX.This is a big mistake their employee made and they want me to suffer that!

Company ARC Management Group, LLC
Complaint ID 1553963
Date Received 09/06/2015
Product Debt collection Medical
Issue Cont'd attempts collect debt not owed Debt was paid
State/ZIP Code TX 759XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 09/08/2015
Result Timely Response: No, Consumer Disputed: No
 

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