Bank of America Complaint: Communication tactics

#1782895 10 Feb 2016

Debt collection Mortgage

Complaint #1782895 submitted on 02/10/2016 relating to Bank of America. Complaint relates to Debt collection Mortgage - Communication tactics Frequent or repeated calls.

Complaint was submitted via Web and sent to the company on Friday 12th February 2016.

Narrative (may be redacted).

Bank of America has been notified that I will be late on this months mortgage payment. They cal XXXX six times in a day, never leave a message. When I answered today I was informed that my account will be notated but the collection calls will continue until payment is received.

Company Bank of America
Complaint ID 1782895
Date Received 02/10/2016
Product Debt collection Mortgage
Issue Communication tactics Frequent or repeated calls
State/ZIP Code FL 347XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/12/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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