Complaint #1552645 submitted on 09/04/2015 relating to Cardinal Financial Company, LP. Complaint relates to Mortgage FHA mortgage - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Friday 4th September 2015.
RE : Cardinal Financial LPIn applying for a 30year FHA loan product the servicer deliberately delayed with processing and underwriting in and overcharged from the material GFE. The delay was blamed on inundated staff with overwhelming applications.
reference : XXXX Approval No. XXXX LICENSE XXXX providing all the needed paperwork they were non-responsive as this is how they can justify providing multiple rate-lock extensions and have complete disregard for the binding GFE.
XXXX ( attached ) does not reflect the origination fees supplied with the GFE.
The GFE was charged multiple rate locks because of the lack of service provided from Cardinal Financial : XXXX the original GFE does not reflect the XXXX XXXX XXXX ) promised lender credit of {$690.00} dated XXXX/XXXX/15 when the loan was locked. XXXX attached email ) XXXX
| Company | Cardinal Financial Company, LP |
| Complaint ID | 1552645 |
| Date Received | 09/04/2015 |
| Product | Mortgage FHA mortgage |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | AZ 852XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/04/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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