Complaint #1551716 submitted on 09/03/2015 relating to Empire Resolutions Group. Complaint relates to Debt collection I do not know - Improper contact or sharing of info Contacted me after I asked not to.
Complaint was submitted via Web and sent to the company on Thursday 3rd September 2015.
A company called Empire Resolutions at XXXX keeps calling my home phone. They have called my home more than 4 times looking for a XXXX XXXX ( my ex-husbands first wife ). I have no communication with her and I have asked this company to take my phone number off their call list several times. The have an automated system that keeps calling my home. I actually spoke with someone twice and asked them to stop but they still continue to call. I know my rights under FDCPA and they are not allowed to robo-call nor are they allowed to call family members, friends or third parties more than once. THEY HAVE CALLED ME MORE THAN 4 TIMES IN A 4 DAY PERIOD. Please do something about this!!!
| Company | Empire Resolutions Group |
| Complaint ID | 1551716 |
| Date Received | 09/03/2015 |
| Product | Debt collection I do not know |
| Issue | Improper contact or sharing of info Contacted me after I asked not to |
| State/ZIP Code | MD 211XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint is the result of an isolated error |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/03/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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