Complaint #1549562 submitted on 09/02/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Can't repay my loan Can't decrease my monthly payments.
Complaint was submitted via Web and sent to the company on Wednesday 2nd September 2015.
| Company | Genesis Lending |
| Complaint ID | 1549562 |
| Date Received | 09/02/2015 |
| Product | Student loan Non-federal student loan |
| Issue | Can't repay my loan Can't decrease my monthly payments |
| State/ZIP Code | FL 33186 |
| Consumer Consent | Consent not provided |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/02/2015 |
| Result | Timely Response: No, Consumer Disputed: No |
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