Complaint #1549093 submitted on 09/02/2015 relating to Ladera Lending, Inc. Complaint relates to Mortgage Home equity loan or line of credit - Credit decision / Underwriting .
Complaint was submitted via Web and sent to the company on Wednesday 2nd September 2015.
I applied for a loan about XXXX days ago with Ladera Lending and I have been given the runaround about trying to get it processed. I am told that it 's still in underwriting and we are still waiting for a response. I have been waiting for underwriting for about 2 months now and it 's long overdue. They kept promising dates of estimated closing times which never happened and I feel like they are just wasting my time or playing games with me as a consumer. They state that it has been reassigned to another underwriting and that management has gotten involved but nothing is happening.
Servicemember
Company | Ladera Lending, Inc |
Complaint ID | 1549093 |
Date Received | 09/02/2015 |
Product | Mortgage Home equity loan or line of credit |
Issue | Credit decision / Underwriting |
State/ZIP Code | CA 958XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 09/02/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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