Van Ru Credit Corporation Complaint: Communication tactics

#1547274 1 Sep 2015

Debt collection Credit card

Complaint #1547274 submitted on 09/01/2015 relating to Van Ru Credit Corporation. Complaint relates to Debt collection Credit card - Communication tactics Used obscene/profane/abusive language.

Complaint was submitted via Web and sent to the company on Tuesday 1st September 2015.

Narrative (may be redacted).

Business Caller would not identify company name or identify itself as a collection agency until after repeated requests to identify their company name.

Abusive tone of voice when asked to provide information about how was calling.

Company Van Ru Credit Corporation
Complaint ID 1547274
Date Received 09/01/2015
Product Debt collection Credit card
Issue Communication tactics Used obscene/profane/abusive language
State/ZIP Code MD 212XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with non-monetary relief
Submitted Web 09/01/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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