Complaint #1548065 submitted on 09/01/2015 relating to Capital One. Complaint relates to Credit card - APR or interest rate .
Complaint was submitted via Web and sent to the company on Wednesday 2nd September 2015.
My interest rate is too high on my credit card. I have asked Capital One to lower the interest rate so that my payments can be affordable. Capital one stated that since I had payments returned to my bank that I am not eligible for an APR decrease. They have also sent me some things about my payment being so expensive because of my XXXX insurance. I do n't have a problem with the XXXX insurance being added to my payment. My concern is that I have such a high APR rate. I have had a card with Capital One for at least XXXX years. My question is ... There is n't XXXX time that my account was not in good standing for Capital One to decrease my APR in XXXX years? It seems very odd to me.
| Company | Capital One |
| Complaint ID | 1548065 |
| Date Received | 09/01/2015 |
| Product | Credit card |
| Issue | APR or interest rate |
| State/ZIP Code | MI 485XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/02/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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