Complaint #1544529 submitted on 08/31/2015 relating to R.M. Galicia, Inc.. Complaint relates to Debt collection Federal student loan - Improper contact or sharing of info Talked to a third party about my debt.
Complaint was submitted via Web and sent to the company on Monday 31st August 2015.
I provided the school I was attending the address that I would like information to be sent to which was also my home address. I spoke with the collection agency ( progressive ) the other day in regards to my paycheck being garnished and was informed that they sent notices to my ex boyfriends address ( a address I never provided them with ). I was informed by the collection agency that they sent the information to my current address which I find impossible because they had the wrong address on file when I called in. The collection agency then went on to state that they sent information to my job regarding the garnishments which again is information that I never received. I did informed each representative that I was recording the call and each still gave me very rude service and unwilling to help me to understand the situation. Even informing me that I could go to the post office and request a list of returned documents which the post official is stating they only do for packages. As far as the loan goes when I was in school do to health issues ( still present health issues ) I had to drop out ( the school stated that they could not take the risk of having a student with my condition stay in the dorms ). I had made several attempts to pay toward my loan through the school and never received accurate information ( I also have documents to verify ).
| Company | R.M. Galicia, Inc. |
| Complaint ID | 1544529 |
| Date Received | 08/31/2015 |
| Product | Debt collection Federal student loan |
| Issue | Improper contact or sharing of info Talked to a third party about my debt |
| State/ZIP Code | NC 282XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company can't verify or dispute the facts in the complaint |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/31/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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