Allied International Credit Corporation Complaint: False statements or representation

#1543977 30 Aug 2015

Debt collection Non-federal student loan

Complaint #1543977 submitted on 08/30/2015 relating to Allied International Credit Corporation. Complaint relates to Debt collection Non-federal student loan - False statements or representation Attempted to collect wrong amount.

Complaint was submitted via Web and sent to the company on Sunday 30th August 2015.

Narrative (may be redacted).

I reached an agreement with Allied International Credit to pay on a XXXX student loan. The agreed upon amount was {$300.00} per month and began in XX/XX/XXXX. I set up this amount to pay to AIC via the " bill pay '' service offered by my bank. This amount was paid every month.

I contacted AIC in XXXX to request an accounting of payments and amount remaining on the account. AIC told me that XXXX had " recalled '' the account in early XX/XX/XXXX. Neither AIC nor XXXX informed me that the account had been " recalled '' and the AIC CSR said neither was required to do so. I contacted XXXX who verified that it had recalled the account in early XXXX. However, since I was unaware that the account had been recalled, the automatic bill payment continued on XX/XX/XXXX, and XX/XX/XXXX. I have been attempting to get AIC to return to me the {$600.00} overpayment. AIC claims their accounts do n't show any payment, which I believe to be a lie. I provided documentation to AIC proving that XXXX {$300.00} bill payments were made to AIC after XXXX recalled my account and now AIC and its CSRs wo n't answer or return my calls.

Company Allied International Credit Corporation
Complaint ID 1543977
Date Received 08/30/2015
Product Debt collection Non-federal student loan
Issue False statements or representation Attempted to collect wrong amount
State/ZIP Code KS 665XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 08/30/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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