Complaint #1543977 submitted on 08/30/2015 relating to Allied International Credit Corporation. Complaint relates to Debt collection Non-federal student loan - False statements or representation Attempted to collect wrong amount.
Complaint was submitted via Web and sent to the company on Sunday 30th August 2015.
I reached an agreement with Allied International Credit to pay on a XXXX student loan. The agreed upon amount was {$300.00} per month and began in XX/XX/XXXX. I set up this amount to pay to AIC via the " bill pay '' service offered by my bank. This amount was paid every month.
I contacted AIC in XXXX to request an accounting of payments and amount remaining on the account. AIC told me that XXXX had " recalled '' the account in early XX/XX/XXXX. Neither AIC nor XXXX informed me that the account had been " recalled '' and the AIC CSR said neither was required to do so. I contacted XXXX who verified that it had recalled the account in early XXXX. However, since I was unaware that the account had been recalled, the automatic bill payment continued on XX/XX/XXXX, and XX/XX/XXXX. I have been attempting to get AIC to return to me the {$600.00} overpayment. AIC claims their accounts do n't show any payment, which I believe to be a lie. I provided documentation to AIC proving that XXXX {$300.00} bill payments were made to AIC after XXXX recalled my account and now AIC and its CSRs wo n't answer or return my calls.
Company | Allied International Credit Corporation |
Complaint ID | 1543977 |
Date Received | 08/30/2015 |
Product | Debt collection Non-federal student loan |
Issue | False statements or representation Attempted to collect wrong amount |
State/ZIP Code | KS 665XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 08/30/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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