Hatfield Portfolio Group LLC. Complaint: Communication tactics

#1541708 28 Aug 2015

Debt collection Credit card

Complaint #1541708 submitted on 08/28/2015 relating to Hatfield Portfolio Group LLC.. Complaint relates to Debt collection Credit card - Communication tactics Frequent or repeated calls.

Complaint was submitted via Web and sent to the company on Wednesday 2nd September 2015.

Narrative (may be redacted).

I was called a total of 4-5 times in XXXX hours. I was finally able to answer and when I did so the woman on the phone did not state that she was a debt collector nor did she read a mini miranda she informed me of the balance due without verifying any information. when I spoke to the woman she informed me that if I was unable to make a payment by the company she worked for would file suit against me. I also asked her to sent me proof that she had authority to collect on said account and the original agreement in which she told me she could and instead she sent me a letter from her company on company letter head stating what was owed on the account and the original creditors name.

Company Hatfield Portfolio Group LLC.
Complaint ID 1541708
Date Received 08/28/2015
Product Debt collection Credit card
Issue Communication tactics Frequent or repeated calls
State/ZIP Code IL 605XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 09/02/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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