Complaint #1540652 submitted on 08/27/2015 relating to BB&T Financial. Complaint relates to Credit card - Identity theft / Fraud / Embezzlement .
Complaint was submitted via Web and sent to the company on Thursday 27th August 2015.
My debit card was stolen when I was at a XXXX XXXX in XXXX on XXXX XXXX, 2015. I paid to have my nails done prior to receiving service and my wallet ( onkly containing the debit card and license XXXX were XXXX stolen. I did not realize the wallet had been stolen because it was taken out of my purse and my purse was not stolen. When I discovered that it had been stolen, I immediately reported it stolen on XXXX XXXX, 2015 and got a new license. My fraud claim to the bank ( BB & T ) was denied because they feel like I did not have enough evidence. I have since filed a police report about the charges which were made in another town XXXX XXXX, NC XXXX totaling {$2400.00}.
| Company | BB&T Financial |
| Complaint ID | 1540652 |
| Date Received | 08/27/2015 |
| Product | Credit card |
| Issue | Identity theft / Fraud / Embezzlement |
| State/ZIP Code | NC 274XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/27/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.