Genesis Lending Complaint: Dealing with my lender or servicer

#1540617 27 Aug 2015

Student loan Non-federal student loan

Complaint #1540617 submitted on 08/27/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Keep getting calls about my loan.

Complaint was submitted via Web and sent to the company on Friday 4th September 2015.

Narrative (may be redacted).

To Whom It May ConcernI was a student XXXX at XXXX College XXXX, California XXXX XXXX XXXX XXXX XXXX shut down without any notice while I was enrolled as a student without any notice in XXXX 2015. I have found out that XXXX College has secured XXXX loans on my behalf from following lenders ; 1 : Genesis Lending XXXX in the amount of {$50000.00} : XXXX in the amount of $ XXXXBoth of these loans were taken without my knowledge and now lenders are asking for the repayment. I was still enrolled as a student while the College shut down and have not completed the program. I do n't have a job and ca n't repay the loan.
I kindly request that an action should be taken against the college and lenders should be paid by college. This matter has causing me a lot of XXXX and I have to answer the inquiries about by these lenders over phone. Lenders have been sending me the statements and I requested them to stop but they have suggested I should file complain at Consumer Finance.
Please feel free to contact me if there is any information needed.

Sincerely, XXXX XXXX XXXX

Company Genesis Lending
Complaint ID 1540617
Date Received 08/27/2015
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Keep getting calls about my loan
State/ZIP Code CA 945XX
Consumer Consent Consent provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 09/04/2015
Result Timely Response: No, Consumer Disputed: No
 

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