Complaint #1540190 submitted on 08/27/2015 relating to Eastpoint Recovery Group, Inc. Complaint relates to Consumer Loan Installment loan - Problems when you are unable to pay .
Complaint was submitted via Web and sent to the company on Thursday 3rd September 2015.
Due to family hardships I was unable to keep up with the payments.I called XXXX XX/XX/XXXX to inform them of my situation and ask for assistance I was told I need to pay the full amount. The loan was then send to debt collection company XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, NY spoke to XXXX XXXX XXXX, XXXX XXXX XXXX who said They knew where I lived and all my information, and would go after everything I had and that I better pay by XXXX XX/XX/XXXX because they were sueing me and a lawyer would come to where I was. They would take my Home and retire, ent income. References were called and given personal information and were informed that it was an emergency because I was in trouble. The resolution was they gave me after saying they would help me was :1. Borrow money to pay2. Get cosigner 3. Take my retirement money 4. No pay, nets accepted if I did not give the {$6000.00}. 5. Judge would take everything including their attorney cost and interest.
Older American
| Company | Eastpoint Recovery Group, Inc |
| Complaint ID | 1540190 |
| Date Received | 08/27/2015 |
| Product | Consumer Loan Installment loan |
| Issue | Problems when you are unable to pay |
| State/ZIP Code | CA 900XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/03/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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