Complaint #1538470 submitted on 08/26/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Need information about my balance/terms.
Complaint was submitted via Web and sent to the company on Wednesday 26th August 2015.
I attended XXXX XXXX in XXXX, Ca and had private student loans through Genesis Lending Services ( that have now been taken over by XXXX ). I want to verify if my loans should have been a part of the settlement made in XXXX 2015.
| Company | Genesis Lending |
| Complaint ID | 1538470 |
| Date Received | 08/26/2015 |
| Product | Student loan Non-federal student loan |
| Issue | Dealing with my lender or servicer Need information about my balance/terms |
| State/ZIP Code | CA 951XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/26/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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