Complaint #1535887 submitted on 08/25/2015 relating to JPMorgan Chase & Co.. Complaint relates to Money transfers Domestic (US) money transfer - Other transaction issues .
Complaint was submitted via Web and sent to the company on Wednesday 26th August 2015.
Hello, I order parts on XXXX XXXX and used XXXX to pay for the amount of {$330.00}, some of the parts I receive were damage, so I mailed back for a refund, the value of the damage part cost {$130.00}, I spoke to XXXX about it, and I provided them with a tracking number, XXXX. they said the tracking number is invalid that 's why they can not refund me the money. I had provided them prof with a receipt that I had mail the parts out, but they still denied to refund the money.
| Company | JPMorgan Chase & Co. |
| Complaint ID | 1535887 |
| Date Received | 08/25/2015 |
| Product | Money transfers Domestic (US) money transfer |
| Issue | Other transaction issues |
| State/ZIP Code | AZ 850XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/26/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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