Complaint #1779503 submitted on 02/09/2016 relating to Genesis Credit Management, LLC. Complaint relates to Debt collection I do not know - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Tuesday 9th February 2016.
I filed a previous complaint on the company four months ago. In their response they said they would send validation and they STILL HAVE NOT SENT ME ANYTHING REGARDING THIS ERRONEOUS ACCOUNT. This is absolutely ridiculous! This company has violated Finance Code Chapter 392 Section 392.201. The law says that they must send all files concerning that consumer no later than the 45th day. I originally disputed this account in XXXX and never received anything. Validation will not do at this point and time. THIER TIME TO INVESTIGATE AND REPORT TO THE CONSUMER IS UP!!! I will be filing a complaint with the FTCXXXX and the XXXX today!
| Company | Genesis Credit Management, LLC |
| Complaint ID | 1779503 |
| Date Received | 02/09/2016 |
| Product | Debt collection I do not know |
| Issue | Cont'd attempts collect debt not owed Debt was paid |
| State/ZIP Code | TX 770XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company disputes the facts presented in the complaint |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/09/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.