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National Financial LLC Complaint: Payday loan #1532128

National Financial LLC Complaint: Payment to acct not credited

#1532128 24 Aug 2015

Payday loan Payday loan

Complaint #1532128 submitted on 08/24/2015 relating to National Financial LLC. Complaint relates to Payday loan Payday loan - Payment to acct not credited Payment to acct not credited.

Complaint was submitted via Web and sent to the company on Monday 31st August 2015.

Narrative (may be redacted).

My name is XXXX XXXX XXXX. This issue with a Loan Till Payday account was previously reported to you for collection practices, etc. I had a pay day loan in 2013. At the time, I banked with XXXX XXXX, who advised me that pay day loans are not good, and in the end XXXX closed my bank account, it was involuntary. In the interim, I made payments to the agency. XXXX and XXXX were the primary contacts. On the last payment, due to the fact that I told him I was coming in to pay cash, and they withdrew the funds, electronically, my account was affected. XXXX advised me that the payment made was the last payment and the other ( which was primarily interest remaining ) would be charged off. XXXX later called me and advised that XXXX was not authorized to make that decision and demanded the payment. I do n't understand how one person can cancel the arrangements made by someone else.

In the end, they sold my account. It was reported to you, and that creditor then stated no further collection activity would occur.

Last week I began receiving calls from a collection agency, XXXX XXXX stating I would called for a civil deposition on this account. I do n't even know this agency. Later, I then received another call stating that I needed to hold, and after several clicks was connected to someone at a Mediaction service. I denied the owing the loan and stated it was paid.

Today, I received a call from an outsource service courier about a missed appointment or hearing??? What?? I have no idea who these people are. I called Loan Till Payday and was advised the loan was sold and I needed to settle with the new company. So, does this mean they are continuing to attempt to collect {$200.00}.

I attempted to call the numbers, and now no one picks up just a voicemail. I called the supposed service courier and advised that their number was showing up as a spam/fraud number and that if they were a legitimate company then they should leave their name, location, a number ( not a voicemail ), and the case they are calling me about. I have not been served with any collection documents - why am I being threatened with a deposition???

Telephone number recently calling me : ( XXXX ) XXXX.

Please help.

Company National Financial LLC
Complaint ID 1532128
Date Received 08/24/2015
Product Payday loan Payday loan
Issue Payment to acct not credited Payment to acct not credited
State/ZIP Code DE 197XX
Consumer Consent Consent provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 08/31/2015
Result Timely Response: No, Consumer Disputed: No
 

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