American Credit Acceptance, LLC Complaint: Taking out the loan or lease

#1532540 24 Aug 2015

Consumer Loan Vehicle loan

Complaint #1532540 submitted on 08/24/2015 relating to American Credit Acceptance, LLC. Complaint relates to Consumer Loan Vehicle loan - Taking out the loan or lease .

Complaint was submitted via Web and sent to the company on Monday 24th August 2015.

Narrative (may be redacted).

I have a car loan with American Credit Acceptance and I keep getting reminder payments for another consumer. I want this to stop as it is against CFPB regulations. I have made phone calls and yes they do call me back during working hours when I can not use my phone. When I return the calls I get voice mail. This is what I get sent to my e-mail at work!
For another consumer I have received XXXX different e-mails.The XXXX e-mail I received was XXXX/XXXX/15, then on XXXX/XXXX/15 and then again XXXX/XXXX/15:

Company American Credit Acceptance, LLC
Complaint ID 1532540
Date Received 08/24/2015
Product Consumer Loan Vehicle loan
Issue Taking out the loan or lease
State/ZIP Code CA 920XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 08/24/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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