Complaint #1529853 submitted on 08/21/2015 relating to VW Credit, Inc. Complaint relates to Consumer Loan Vehicle lease - Managing the loan or lease .
Complaint was submitted via Web and sent to the company on Tuesday 25th August 2015.
I leased a vehicle at XXXX XXXX XXXX in XXXX. When the lease was up, I paid Volks Wagen Credit balance in full via wire transfer, I requested a paid in full letter which I received. This all transpired XX/XX/XXXX. I decided to sell the vehicle last week, XX/XX/XXXX. I discovered Volks Wagen Credit had a lien on the title, I contacted Vw credit and the said it was XXXX XXXX XXXX problem. I called XXXX they said it was Volks Wagen Credit mistake. I called VW credit again and they said they sent the release to the DMV and it would be two weeks! I lost my buyer, and now I 'm told I need to go to DMV and request Title. I paid in full {$15000.00} and a year and a half later they still have a lien! How many vehicles to they reposes with a false lien?????? I have to take a day off work to go to DMV and find another buyer.
| Company | VW Credit, Inc |
| Complaint ID | 1529853 |
| Date Received | 08/21/2015 |
| Product | Consumer Loan Vehicle lease |
| Issue | Managing the loan or lease |
| State/ZIP Code | CA 920XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/25/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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