Complaint #1529156 submitted on 08/20/2015 relating to National Education Servicing, LLC. Complaint relates to Student loan Non-federal student loan - Can't repay my loan Can't temporarily postpone payments.
Complaint was submitted via Web and sent to the company on Sunday 30th August 2015.
I am a XXXX currently in my last year of XXXX. I have student loans with XXXX companies, FedLoan ( ~ $ XXXXcurrently in forbearance ) and National Education . I have been able to defer/forebear my loans during my training, as a XXXX is not sufficient to make payments while supporting my wife and child. They have requested several forms over the past two months, of which i have sent to them and they have continued to reject. My loans are in delinquency currently and they have been unwilling to budge on their stance. I have explained to them that I will only need to defer payments until after XXXX of 2016 at which time I will be employed as an XXXX and my income will be substantial enough to pay off the entire {$25000.00} balance with XXXX XXXX within a few months. They have requested on separate occasions, and subsequently rejected, a copy of my fellowship contract, a letter from my program director, as well as a letter from XXXX stating the status of my Federal loans. During the period of obtaining these documents, and them being rejected, they have begun charging late fees. It seems that their strategy MAY be to make it as difficult as possible to defer loan payments so they can bill a late fee and continue to reject documents they specificaly request in order to force a payment. I am not trying to skirt payments on my loans. I just need to feed my family until XX/XX/XXXX on my XXXX. after which I will certainly be finacially secure enough to pay off the loan in a very short time.
Thank you
| Company | National Education Servicing, LLC |
| Complaint ID | 1529156 |
| Date Received | 08/20/2015 |
| Product | Student loan Non-federal student loan |
| Issue | Can't repay my loan Can't temporarily postpone payments |
| State/ZIP Code | MA 018XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/30/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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