Complaint #1779745 submitted on 02/09/2016 relating to Bank of America. Complaint relates to Debt collection Credit card - Communication tactics Frequent or repeated calls.
Complaint was submitted via Web and sent to the company on Tuesday 9th February 2016.
I am going through a hardship financially and the Bank of America credit card collections people call me almost everyday and twice a day almost every other day. I have explained to them that I will make the payments I can but they insist on me paying a small amount every couple days and said they will keep calling until the payments are made. I have put the main number, XXXX, on an auto reject list so I do n't have to talk with them while I am at work. I am also getting interest added and a late fee to my balance every month, so that is pushing me back farther. Right now, any payments I make are just for the interest and late fees and they wont send me to collections because they want to keep charging me interest, even though I am 3 payments behind already and my account has been involuntarily closed.
| Company | Bank of America |
| Complaint ID | 1779745 |
| Date Received | 02/09/2016 |
| Product | Debt collection Credit card |
| Issue | Communication tactics Frequent or repeated calls |
| State/ZIP Code | FL 344XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/09/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.