Complaint #1528309 submitted on 08/20/2015 relating to Kentucky Higher Education Assistance Authority. Complaint relates to Student loan Non-federal student loan - Can't repay my loan Can't decrease my monthly payments.
Complaint was submitted via Referral and sent to the company on Tuesday 1st September 2015.
Company | Kentucky Higher Education Assistance Authority |
Complaint ID | 1528309 |
Date Received | 08/20/2015 |
Product | Student loan Non-federal student loan |
Issue | Can't repay my loan Can't decrease my monthly payments |
State/ZIP Code | KY 40356 |
Consumer Consent | N/A |
Company Public Response | Company believes it acted appropriately as authorized by contract or law |
Company Response To Customer | Closed with explanation |
Submitted | Referral 09/01/2015 |
Result | Timely Response: No, Consumer Disputed: No |
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