Complaint #1525485 submitted on 08/19/2015 relating to Barclays PLC. Complaint relates to Credit card - Identity theft / Fraud / Embezzlement .
Complaint was submitted via Web and sent to the company on Thursday 20th August 2015.
Regarding Case number : XXXXI just recently found out that Barclays Bank was withdrawing monies from my account without authorization from XX/XX/XXXX to XX/XX/XXXX. I was a full time student, unemployed, and going through the Home Affordable Act at the time this all happened. According to my bank these payments were taken via ACH and not through personal payments. That is how Barclays is able to show a statement of payment on former complaint file. Also, on the letterhead addressed to me they note an amount of XXXX on original balance yet my limit was XXXX which is stated on XXXX XXXX. Barclays has fraudulently withdrawn monies from my bank account after closing my credit card account and my online account, to which I had no personal access to. Information given to CFPB does not match info on XXXX XXXX or XXXX.
Company | Barclays PLC |
Complaint ID | 1525485 |
Date Received | 08/19/2015 |
Product | Credit card |
Issue | Identity theft / Fraud / Embezzlement |
State/ZIP Code | AZ 863XX |
Consumer Consent | Consent provided |
Company Public Response | Company chooses not to provide a public response |
Company Response To Customer | Closed with explanation |
Submitted | Web 08/20/2015 |
Result | Timely Response: Yes, Consumer Disputed: Yes |
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