Complaint #1527268 submitted on 08/19/2015 relating to Audit Systems, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Frequent or repeated calls.
Complaint was submitted via Web and sent to the company on Thursday 27th August 2015.
A company called XXXX XXXX XXXX has called my mobile number listed above XXXX times since XX/XX/XXXX. When they called today I called back once no one would say anything when I answered. The representative stated that this was an attempt to collect a debt etc. I asked her what who was the company that she was calling for and she stated XXXX XXXX for XXXX XXXX. She said that I owed a {$30.00} service fee for a returned check fee for a check that was presented in XX/XX/XXXX. She stated that the principle amount was paid but the service fee was n't paid by my bank when the check was resubmitted. I explained that I had already addressed this last year with XXXX directly and since I was XXXX and the check was paid once they resubmitted it to my bank, they would wave the service fee. I asked her for the contact information for her agency to send a letter that I am protected under the Fair Debt Collection Practices Act 15 U.S.C. section 1692 ( c ) so that they would quit contacting me, she refused. She stated that the Fair Debt Collection Practices Act did not apply in this case and refused to give me the address to the collection agency. She stated that I can address it once she sent me the bill for this collection and she hung up on me. She was very threatening, rude and unprofessional once I stated that I had addressed this last year and what my rights were under the above stated Act.
Servicemember
Company | Audit Systems, Inc. |
Complaint ID | 1527268 |
Date Received | 08/19/2015 |
Product | Debt collection Other (i.e. phone, health club, etc.) |
Issue | Communication tactics Frequent or repeated calls |
State/ZIP Code | OH 443XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 08/27/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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