Complaint #1526477 submitted on 08/19/2015 relating to Waterstone Mortgage Corporation. Complaint relates to Mortgage FHA mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Wednesday 19th August 2015.
Mortgage was sold from Waterstone Mortgage Corporation to XXXX XXXX effective date XXXX/XXXX/2015. I was notified today XXXX/XXXX/2015. XXXX 12-13 days, not the XXXX as required by law ) Called Waterstone customer service, they said it has n't been sold yet and I should n't have received anything stating it has.
| Company | Waterstone Mortgage Corporation |
| Complaint ID | 1526477 |
| Date Received | 08/19/2015 |
| Product | Mortgage FHA mortgage |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | FL 321XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint represents an opportunity for improvement to better serve consumers |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 08/19/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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