The Bureaus, Inc. Complaint: Payday loan #1525616

Warning (512): SplFileInfo::openFile(/var/www/html/complaints.millsbomb.com/tmp/cache/models/myapp_cake_model_default_complaints): failed to open stream: No such file or directory [CORE/src/Cache/Engine/FileEngine.php, line 395]

Code Context

                $this->_File = $path->openFile('c+');
            } catch (Exception $e) {
                trigger_error($e->getMessage(), E_USER_WARNING);

$key = 'myapp_cake_model_default_complaints'
$createKey = false
$groups = null
$dir = '/var/www/html/complaints.millsbomb.com/tmp/cache/models/'
$path = object(SplFileInfo) {
	
}
$exists = true
$e = object(RuntimeException) {
	severity => (int) 2
	[protected] message => 'SplFileInfo::openFile(/var/www/html/complaints.millsbomb.com/tmp/cache/models/myapp_cake_model_default_complaints): failed to open stream: No such file or directory'
	[protected] code => (int) 0
	[protected] file => '/var/www/html/complaints.millsbomb.com/vendor/cakephp/cakephp/src/Cache/Engine/FileEngine.php'
	[protected] line => (int) 393
}

Cake\Cache\Engine\FileEngine::_setKey() - CORE/src/Cache/Engine/FileEngine.php, line 395
Cake\Cache\Engine\FileEngine::read() - CORE/src/Cache/Engine/FileEngine.php, line 184
Cake\Cache\Cache::read() - CORE/src/Cache/Cache.php, line 312
Cake\Database\Schema\CachedCollection::describe() - CORE/src/Database/Schema/CachedCollection.php, line 58
Cake\ORM\Table::schema() - CORE/src/ORM/Table.php, line 429
Cake\ORM\Table::primaryKey() - CORE/src/ORM/Table.php, line 505
Cake\ORM\Table::get() - CORE/src/ORM/Table.php, line 1163
App\Controller\ComplaintsController::view() - APP/Controller/ComplaintsController.php, line 54
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 429
Cake\Routing\Dispatcher::_invoke() - CORE/src/Routing/Dispatcher.php, line 114
Cake\Routing\Dispatcher::dispatch() - CORE/src/Routing/Dispatcher.php, line 87
[main] - ROOT/webroot/index.php, line 41

Warning (512): SplFileInfo::openFile(/var/www/html/complaints.millsbomb.com/tmp/cache/models/myapp_cake_model_default_complaints) [splfileinfo.openfile]: failed to open stream: Success [CORE/src/Cache/Engine/FileEngine.php, line 395]

Code Context

                $this->_File = $path->openFile('c+');
            } catch (Exception $e) {
                trigger_error($e->getMessage(), E_USER_WARNING);

$key = 'myapp_cake_model_default_complaints'
$createKey = true
$groups = null
$dir = '/var/www/html/complaints.millsbomb.com/tmp/cache/models/'
$path = object(SplFileInfo) {
	
}
$exists = true
$e = object(RuntimeException) {
	severity => (int) 2
	[protected] message => 'SplFileInfo::openFile(/var/www/html/complaints.millsbomb.com/tmp/cache/models/myapp_cake_model_default_complaints) [<a href='http://php.net/splfileinfo.openfile'>splfileinfo.openfile</a>]: failed to open stream: Success'
	[protected] code => (int) 0
	[protected] file => '/var/www/html/complaints.millsbomb.com/vendor/cakephp/cakephp/src/Cache/Engine/FileEngine.php'
	[protected] line => (int) 393
}

Cake\Cache\Engine\FileEngine::_setKey() - CORE/src/Cache/Engine/FileEngine.php, line 395
Cake\Cache\Engine\FileEngine::write() - CORE/src/Cache/Engine/FileEngine.php, line 134
Cake\Cache\Cache::write() - CORE/src/Cache/Cache.php, line 234
Cake\Database\Schema\CachedCollection::describe() - CORE/src/Database/Schema/CachedCollection.php, line 67
Cake\ORM\Table::schema() - CORE/src/ORM/Table.php, line 429
Cake\ORM\Table::primaryKey() - CORE/src/ORM/Table.php, line 505
Cake\ORM\Table::get() - CORE/src/ORM/Table.php, line 1163
App\Controller\ComplaintsController::view() - APP/Controller/ComplaintsController.php, line 54
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 429
Cake\Routing\Dispatcher::_invoke() - CORE/src/Routing/Dispatcher.php, line 114
Cake\Routing\Dispatcher::dispatch() - CORE/src/Routing/Dispatcher.php, line 87
[main] - ROOT/webroot/index.php, line 41

Warning (512): _cake_model_ cache was unable to write 'default_complaints' to Cake\Cache\Engine\FileEngine cache [CORE/src/Cache/Cache.php, line 244]

Code Context

                ),
                E_USER_WARNING
            );

$key = 'default_complaints'
$value = object(Cake\Database\Schema\Table) {
	[protected] _table => 'complaints'
	[protected] _columns => [
		'id' => [
			[maximum depth reached]
		],
		'date_received' => [
			[maximum depth reached]
		],
		'product' => [
			[maximum depth reached]
		],
		'sub_product' => [
			[maximum depth reached]
		],
		'issue' => [
			[maximum depth reached]
		],
		'sub_issue' => [
			[maximum depth reached]
		],
		'narrative' => [
			[maximum depth reached]
		],
		'company_public_response' => [
			[maximum depth reached]
		],
		'company' => [
			[maximum depth reached]
		],
		'state' => [
			[maximum depth reached]
		],
		'zipcode' => [
			[maximum depth reached]
		],
		'tags' => [
			[maximum depth reached]
		],
		'consumer_consent' => [
			[maximum depth reached]
		],
		'submitted_via' => [
			[maximum depth reached]
		],
		'date_sent_to_company' => [
			[maximum depth reached]
		],
		'company_response_to_customer' => [
			[maximum depth reached]
		],
		'timely_response' => [
			[maximum depth reached]
		],
		'consumer_disputed' => [
			[maximum depth reached]
		],
		'complaint_id_original' => [
			[maximum depth reached]
		]
	]
	[protected] _typeMap => [
		'id' => 'integer',
		'date_received' => 'string',
		'product' => 'string',
		'sub_product' => 'string',
		'issue' => 'string',
		'sub_issue' => 'string',
		'narrative' => 'text',
		'company_public_response' => 'string',
		'company' => 'string',
		'state' => 'string',
		'zipcode' => 'string',
		'tags' => 'string',
		'consumer_consent' => 'string',
		'submitted_via' => 'string',
		'date_sent_to_company' => 'string',
		'company_response_to_customer' => 'string',
		'timely_response' => 'string',
		'consumer_disputed' => 'string',
		'complaint_id_original' => 'integer'
	]
	[protected] _indexes => [
		'company' => [
			[maximum depth reached]
		]
	]
	[protected] _constraints => [
		'primary' => [
			[maximum depth reached]
		]
	]
	[protected] _options => [
		'engine' => 'InnoDB',
		'collation' => 'utf8_general_ci'
	]
	[protected] _temporary => false
	[protected] _columnKeys => [
		'type' => null,
		'baseType' => null,
		'length' => null,
		'precision' => null,
		'null' => null,
		'default' => null,
		'comment' => null
	]
	[protected] _columnExtras => [
		'string' => [
			[maximum depth reached]
		],
		'integer' => [
			[maximum depth reached]
		],
		'biginteger' => [
			[maximum depth reached]
		],
		'decimal' => [
			[maximum depth reached]
		],
		'float' => [
			[maximum depth reached]
		]
	]
	[protected] _indexKeys => [
		'type' => null,
		'columns' => [[maximum depth reached]],
		'length' => [[maximum depth reached]],
		'references' => [[maximum depth reached]],
		'update' => 'restrict',
		'delete' => 'restrict'
	]
	[protected] _validIndexTypes => [
		(int) 0 => 'index',
		(int) 1 => 'fulltext'
	]
	[protected] _validConstraintTypes => [
		(int) 0 => 'primary',
		(int) 1 => 'unique',
		(int) 2 => 'foreign'
	]
	[protected] _validForeignKeyActions => [
		(int) 0 => 'cascade',
		(int) 1 => 'setNull',
		(int) 2 => 'setDefault',
		(int) 3 => 'noAction',
		(int) 4 => 'restrict'
	]
}
$config = '_cake_model_'
$engine = object(Cake\Cache\Engine\FileEngine) {
	[protected] _File => null
	[protected] _defaultConfig => [
		'duration' => (int) 3600,
		'groups' => [[maximum depth reached]],
		'isWindows' => false,
		'lock' => true,
		'mask' => (int) 436,
		'path' => null,
		'prefix' => 'cake_',
		'probability' => (int) 100,
		'serialize' => true
	]
	[protected] _init => true
	[protected] _groupPrefix => null
	[protected] _config => [
		'duration' => (int) 120,
		'groups' => [[maximum depth reached]],
		'isWindows' => false,
		'lock' => true,
		'mask' => (int) 436,
		'path' => '/var/www/html/complaints.millsbomb.com/tmp/cache/models/',
		'prefix' => 'myapp_cake_model_',
		'probability' => (int) 100,
		'serialize' => true,
		'url' => null
	]
	[protected] _configInitialized => true
}
$success = false

Cake\Cache\Cache::write() - CORE/src/Cache/Cache.php, line 244
Cake\Database\Schema\CachedCollection::describe() - CORE/src/Database/Schema/CachedCollection.php, line 67
Cake\ORM\Table::schema() - CORE/src/ORM/Table.php, line 429
Cake\ORM\Table::primaryKey() - CORE/src/ORM/Table.php, line 505
Cake\ORM\Table::get() - CORE/src/ORM/Table.php, line 1163
App\Controller\ComplaintsController::view() - APP/Controller/ComplaintsController.php, line 54
Cake\Controller\Controller::invokeAction() - CORE/src/Controller/Controller.php, line 429
Cake\Routing\Dispatcher::_invoke() - CORE/src/Routing/Dispatcher.php, line 114
Cake\Routing\Dispatcher::dispatch() - CORE/src/Routing/Dispatcher.php, line 87
[main] - ROOT/webroot/index.php, line 41

#1525616 19 Aug 2015

Payday loan Payday loan

Complaint #1525616 submitted on 08/19/2015 relating to The Bureaus, Inc.. Complaint relates to Payday loan Payday loan - Charged fees or interest I didn't expect Charged fees or interest I didn't expect.

Complaint was submitted via Web and sent to the company on Thursday 27th August 2015.

Narrative (may be redacted).

I contacted The Bureaus to pay off a debt. The person that answered the phone did not tell me her name. She was extremely rude and disrespectful. She said she could not work with me under the circumstances and I asked for the fax number. She said I did n't need the fax number and argued with me when I insisted on having the fax number. Then, before her response was audible, she hung up on me. I called again, and spoke to someone that referred to herself as " XXXX ''. She was also very disrespectful after I told her what the how the other associate had treated me. I asked her for the fax number. She gave it to me and hung up on me. Then, I called back and asked to speak to a Supervisor. " XXXX '' answered again. She told me there was no Supervisor. I asked her how they ran a business without a Supervisor. She asked if she could help me. I asked, " Are you a Supervisor? '' She answered, No. I said, " Then you ca n't help me. I 'd like to speak to a Supervisor. '' She refused. She said that no one was available. I asked her when someone would be available. She asked why I had an attitude. I told her it was because she was refusing to let me speak to a Supervisor. She said, " I already told you no one was available. '' I said, " When will someone be available? '' She said, " Tomorrow morning, '' and then she hung up the phone.

All I wanted was to pay my debt and they were completely unwilling to work with me. They were rude, disrespectful and they hung up on me a total of four times. They knew who was calling, because I put in my social security number, and the first time they answered, they asked if I was XXXX XXXX. I responded yes. So that tells me that the prompt to enter my social security number immediately told the person that answered the call my name. So, the 2nd and the 3rd time that I called and they hung up on me, that let 's me know that they knew who it was that had called.

This experience was humiliating and upsetting.

Company	The Bureaus, Inc.
Complaint ID	1525616
Date Received	08/19/2015
Product	Payday loan Payday loan
Issue	Charged fees or interest I didn't expect Charged fees or interest I didn't expect
State/ZIP Code	NC 275XX
Consumer Consent	Consent provided
Company Public Response	Company believes it acted appropriately as authorized by contract or law
Company Response To Customer	Closed with explanation
Submitted	Web 08/27/2015
Result	Timely Response: Yes, Consumer Disputed: Yes

The Bureaus, Inc. Complaint: Charged fees or interest I didn't expect

#1525616 19 Aug 2015

Payday loan Payday loan

Narrative (may be redacted).

Have you dealt with The Bureaus, Inc.?