Nationstar Mortgage Complaint: Cont'd attempts collect debt not owed

#1523586 18 Aug 2015

Debt collection Mortgage

Complaint #1523586 submitted on 08/18/2015 relating to Nationstar Mortgage. Complaint relates to Debt collection Mortgage - Cont'd attempts collect debt not owed Debt was discharged in bankruptcy.

Complaint was submitted via Web and sent to the company on Tuesday 18th August 2015.

Narrative (may be redacted).

I became XXXX in XX/XX/XXXX. All my reserves were spent on medical costs. Missed a payment on my mortgage XXXX. Rec 'd notice of intent to foreclose from XXXX XXXX. Vacated the house, in anticipation of foreclosure. Filed bankruptcy XXXX, discharged XXXX. XXXX XXXX XXXX completely disregarded the bankruptcy and continued to try to persuade me to pay the mortgage, until XX/XX/XXXX, when they sold the mortgage to Nationstar. Nationstar continued to send me statements on a nonexistent mortgage. Both companies applied homeowners insurance to the property and told me I was responsible for that debt, too. XXXX XXXX XXXX went so far as to put retroactive homeowners insurance debt on the property, dating back to at least a year before I stopped paying the insurance myself ; also dated before the bankruptcy by XXXX months. They applied an {$11000.00} lien onto the mortgage, as well. I contacted the Comptroller of the Currency with my complaint with complete detail and, after many months was told that I still needed to pay XXXX XXXX XXXX, regardless of the bankruptcy. This week I received a letter from something called XXXX XXXX XXXX, which claims to be working for XXXX. It appears they are starting the whole process of trying to collect on a loan that does n't exist. I am still XXXX and unable to work. Every month is a struggle to make the Social Security XXXX, now Social Security due to my age, last more than a few days into the month. These banks need to leave me alone. XXXX XXXX XXXX should never have sold this nonexistent mortgage. I communicated all of this information to XXXX XXXX XXXX, countless times, and then, to Nationstar. Every time I receive a communication from these people, I am reminded of everything I 've lost due to my illness. The grief is unending. I do n't need to be harassed by banks that must have real business to attend to.

Older American

Company Nationstar Mortgage
Complaint ID 1523586
Date Received 08/18/2015
Product Debt collection Mortgage
Issue Cont'd attempts collect debt not owed Debt was discharged in bankruptcy
State/ZIP Code AZ 856XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 08/18/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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