Complaint #1521207 submitted on 08/17/2015 relating to Continental Finance Company, LLC. Complaint relates to Credit card - Billing disputes .
Complaint was submitted via Web and sent to the company on Monday 17th August 2015.
A dispute in the amount of XXXX was filed with Continental Finance for an item I returned, not refunded by merchant. The rep who took the claim was provided with all relevant information ie date of return, reason for return, tracking number, response from merchant, etc.. However, they sent a letter asking for all information again. Please note, tracking information was provided a total of XXXX separate times, their letter asked for it again. The item is a pair of XXXX shoes that did not fit, the wrong size could have been sent. However, I do not know for sure because the size on shoes was not checked. This information was given to rep XXXX XXXX ) in dispute dept, was requested again in their letter. As you can see, they have done nothing in regard to this dispute except request information already provided to them. The dispute number is XXXX
| Company | Continental Finance Company, LLC |
| Complaint ID | 1521207 |
| Date Received | 08/17/2015 |
| Product | Credit card |
| Issue | Billing disputes |
| State/ZIP Code | CT 063XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 08/17/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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