Complaint #1777119 submitted on 02/08/2016 relating to Servis One, Inc.. Complaint relates to Mortgage FHA mortgage - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Monday 8th February 2016.
In XXXX XXXX XXXX my husband passed away then in XXXX XXXX XXXX a car hit me causing injury to me. I had to pay for my medical bills and both insurance company sent money to my attorneys, I let my mortgage company know what was happen and why I got behind in my payments. I also called keep your home and they said I qualified for help up to XXXX the mortgage company would not except the money. I do not under stand why other then it would bring my principle down. I sent a letter to the mortgage company with statement I would receive money to catch up with my payments and for them to let me know if a sale date should happen. The mortgage. did not let me know but posted a sale date for two week of the sale in XX/XX/XXXX .I have a great granddaughter living with me and my health is bad I need help to under stand why this mortgage company did this and why they will not except the money from keep your home.
Older American
| Company | Servis One, Inc. |
| Complaint ID | 1777119 |
| Date Received | 02/08/2016 |
| Product | Mortgage FHA mortgage |
| Issue | Loan modification,collection,foreclosure |
| State/ZIP Code | CA 932XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/08/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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