Gateway Mortgage Group, LLC Complaint: Loan servicing, payments, escrow account

#1777728 8 Feb 2016

Mortgage VA mortgage

Complaint #1777728 submitted on 02/08/2016 relating to Gateway Mortgage Group, LLC. Complaint relates to Mortgage VA mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Monday 8th February 2016.

Narrative (may be redacted).

My mortgage company does not have proper documentation of my previous mortgage, and the Termination Statement according to UCC 9-513 was never recorded in my county 's registars office. I refinanced with the same lender and now the old mortgage doument has vanished. Then my security on the Note was sold, without notifing me, nor filed according to the regulation. My current mortgage is insured with a title insurance company, with makes the selling of the Security Insurment invalid. The current investor avertisement states, " We only pool uninsured VA/ FHA loans. '' This is fradulent activity and I would like the return of all principle, interest, per diam, and security interest returned to me, and my Note that was sold without my knowledge. Revocation of the power-of-attorney is waranted.

Company Gateway Mortgage Group, LLC
Complaint ID 1777728
Date Received 02/08/2016
Product Mortgage VA mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code AL 356XX
Consumer Consent Consent provided
Company Public Response Company believes the complaint is the result of a misunderstanding
Company Response To Customer Closed with monetary relief
Submitted Web 02/08/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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