AC Autopay, LLC Complaint: Shopping for a loan or lease

#1520647 15 Aug 2015

Consumer Loan Vehicle loan

Complaint #1520647 submitted on 08/15/2015 relating to AC Autopay, LLC. Complaint relates to Consumer Loan Vehicle loan - Shopping for a loan or lease .

Complaint was submitted via Web and sent to the company on Tuesday 25th August 2015.

Narrative (may be redacted).

On XXXX/XXXX/15 I went online to research car refinance rates in my area. I used XXXX and found a site that I understood would provide me with the prevalent rates in my area. They required some personal information to identify the best rates. I completed the form and submitted the information. In no way did I request or apply for a car loan as I only wanted to research current refinance auto loan rates. Unfortunately this site uses deceptive messaging and serves as just a marketing gateway to lenders which consequently ran my credit XXXX ( XXXX ) times thus affecting my credit report/score. Unfortunately I deleted my browser history and do not have the name of the deceptive website but i do have the names of the XXXX finance companies that deceptively acquired my personal information and ran my credit report resulting as a hard inquiries on my credit report.
I have attempted to contact the XXXX companies in question to no avail as they all have stated they are not responsible for the deceptive practices of the original website. I disagree and would like them to remove the inquires in question on on my credit report.
I 'm respectfully requesting assistance to have the companies in remove their respective inquiry from my credit report.

Company AC Autopay, LLC
Complaint ID 1520647
Date Received 08/15/2015
Product Consumer Loan Vehicle loan
Issue Shopping for a loan or lease
State/ZIP Code NY 114XX
Consumer Consent Consent provided
Company Public Response Company believes the complaint is the result of a misunderstanding
Company Response To Customer Closed with explanation
Submitted Web 08/25/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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