Complaint #1520620 submitted on 08/15/2015 relating to E*Trade Bank. Complaint relates to Mortgage Home equity loan or line of credit - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Tuesday 25th August 2015.
On XX/XX/XXXX I purchased a condominium that had been foreclosed on by the homeowners association on XX/XX/XXXX. On XX/XX/XXXX E Trade Bank instructed XXXX XXXX company to record a full reconveyance of a prior owners loan against the home ( That prior owner had not owned the home since the foreclosure on XX/XX/XXXX ). The reconveyance indicated that the mortgage company had no interest in the property. In XXXX after I purchased the property and cleared all tax liens and repaired the property to live in it {$60000.00} the mortgage company filed a rescission of the reconveyance stating on that document that an error had been made and they did not intend to release the prior owners mortgage. I filed a dispute with E-Trade and XXXX to which I received the reply that the prior owner from XX/XX/XXXX called and stated that he was a victim of identity theft so the reconveyance should n't have been completed. ( This is no explanation for why they would do this ) I am filing a complaint because I relied on the clear title at the time of purchase that I have record of and I believe the mortgage company released interest in the property due to many liens against the unit and its poor condition. They enticed me to invest in the property by recording the lien was not in place. As soon as they found that I had purchased and improved the value of the property and paid all the liens off. They then reapplied their lien. This is simple and plain fraud on the part of the loan company and the XXXX company they are attempting to call a " mistake ''. However their Vice president and XXXX had to go before a notary and record a deed in this error so I believe it is intentional. I put nearly all of my savings into this home and I ca n't reside there or sell it now.
| Company | E*Trade Bank |
| Complaint ID | 1520620 |
| Date Received | 08/15/2015 |
| Product | Mortgage Home equity loan or line of credit |
| Issue | Loan modification,collection,foreclosure |
| State/ZIP Code | CA 922XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 08/25/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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