Genesis Lending Complaint: Dealing with my lender or servicer

#1520014 14 Aug 2015

Student loan Non-federal student loan

Complaint #1520014 submitted on 08/14/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Don't agree with fees charged.

Complaint was submitted via Web and sent to the company on Friday 14th August 2015.

Narrative (may be redacted).

My loan was through an agency that close and right now is going through a bankruptcy. The school I when to broke state law and I am in the process of have any loans with the DOE placed in a forbearance. I need to have my private loans with genesis removed from my credit report because I no longer have an account in default with genesis lending services.

Company Genesis Lending
Complaint ID 1520014
Date Received 08/14/2015
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Don't agree with fees charged
State/ZIP Code WA 986XX
Consumer Consent Consent provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed
Submitted Web 08/14/2015
Result Timely Response: No, Consumer Disputed: No
 

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