Bank of America Complaint: Account opening, closing, or management

#1778159 8 Feb 2016

Bank account or service Other bank product/service

Complaint #1778159 submitted on 02/08/2016 relating to Bank of America. Complaint relates to Bank account or service Other bank product/service - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Wednesday 10th February 2016.

Narrative (may be redacted).

On XXXX XXXX, I was informed by Merrill Lynch that a balance transfer from my XXXX XXXX credit card to a Bank of America credit card would take place and it did n't, resulting in a interest charge to me of {$4500.00}. Correspondence is attached.

Company Bank of America
Complaint ID 1778159
Date Received 02/08/2016
Product Bank account or service Other bank product/service
Issue Account opening, closing, or management
State/ZIP Code MA 021XX
Consumer Consent Consent provided
Company Public Response Company has responded to the consumer and the CFPB and chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/10/2016
Result Timely Response: Yes, Consumer Disputed: Yes
 

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