SCV Inc. Complaint: Cont'd attempts collect debt not owed

#1515940 12 Aug 2015

Debt collection I do not know

Complaint #1515940 submitted on 08/12/2015 relating to SCV Inc.. Complaint relates to Debt collection I do not know - Cont'd attempts collect debt not owed Debt is not mine.

Complaint was submitted via Web and sent to the company on Wednesday 12th August 2015.

Narrative (may be redacted).

Tier One continually calls my mother 's phone number with a pre-recorded message directed at my ex-husband of 25 years. I 've spoken with several associates of this company in the past and explained we have no information/contact with him since the divorce and demanded they remove her number. They assured me each time her number would be removed from the call list. This has been going on for the better part of a year.

Just this evening, we got another call at XXXX hours again from a caller I.D . of XXXX, WV and a phone number XXXX XXXX XXXX XXXX. Knowing who it was, I punched ZERO for the operator as soon as the pre-recorded message ( with my ex-husband 's name ) launched at which time a XXXX XXXX picked up the line and I went through my script all over again. He assured me XXXX as others have done in the past ) he would remove my mom 's number from the list. I let him know I was taking names, notes and logging calls and was prepared to file a formal complaint.

Company SCV Inc.
Complaint ID 1515940
Date Received 08/12/2015
Product Debt collection I do not know
Issue Cont'd attempts collect debt not owed Debt is not mine
State/ZIP Code WV 259XX
Consumer Consent Consent provided
Company Public Response Company believes the complaint is the result of a misunderstanding
Company Response To Customer Closed with explanation
Submitted Web 08/12/2015
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with SCV Inc.?

Leave your comments and feedback below.