Complaint #1514759 submitted on 08/12/2015 relating to Equifax. Complaint relates to Credit reporting - Unable to get credit report/credit score Problem getting report or credit score.
Complaint was submitted via Web and sent to the company on Wednesday 12th August 2015.
ssue Unable to get my credit report or credit score : Problem getting my report or credit scoreDescribe what happened so we can understand the issue ...
I am an XXXX Service Member in the United States XXXX XXXX. I attended the financial briefing in preparation to separating from the military. Following guidance from the Financial Planning Counselor, I attempted to obtain all XXXX credit bureau reports and my FICO score. I am unable to locate any information when I contact the bureau 's to include FICO score. I was told that I need to create a profile. I am a member of XXXX XXXX, and I have received a score thru XXXX, therefore I am unsure as to why I can not directly obtain from the websites.
Servicemember
| Company | Equifax |
| Complaint ID | 1514759 |
| Date Received | 08/12/2015 |
| Product | Credit reporting |
| Issue | Unable to get credit report/credit score Problem getting report or credit score |
| State/ZIP Code | VA 221XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 08/12/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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